Privacy Policy

Last updated: 2026-04-26

Introduction

This Privacy Policy explains how 999DMS collects, uses, and protects information when you use our website, mobile applications, and related services.

By using 999DMS, you agree to the practices described in this policy.

Information We Collect

Account and contact data

We collect the account and contact details you provide when you register, use the service, sign up for a trial, or contact us (such as name, email, phone, and organization details as applicable).

Usage and technical data

We may collect usage data and technical information needed to provide, secure, and improve the service (such as device or browser type, app version, and diagnostic or performance signals).

Device permissions (camera, storage, etc.)

Our mobile app may request access to your device camera when you choose to scan a QR code to identify your organization or sign in to the correct workspace.

For QR scanning, the camera feed is processed on your device to decode the code.

We do not use the camera for advertising, and we do not upload your photo or video gallery or retain camera frames from QR scanning for marketing purposes.

Where you attach images (for example, a profile photo or customer image), the app may access storage or your photo library so you can select a file; images you upload are stored only as needed to provide those features.

How We Use Information

We use information to operate the service, provide support, communicate updates, and improve product experience.

We may use aggregated, non-identifying analytics to understand feature usage and performance.

Cookies

We use cookies and similar technologies to support essential functionality, remember preferences, and analyze usage.

Sharing

We do not sell your personal data. We may share information with trusted service providers who help us operate the service, subject to appropriate safeguards.

Security

We take reasonable measures to protect data; however, no method of transmission or storage is completely secure.

Contact

If you have questions about this policy, please contact our support team.